This is the process by which commercial unpaid invoices and debts are recovered through a formal court process.

Our debt collection lawyers can guide you through this process and help you with whatever you need.

This depends on the agreements, terms, and conditions in place before the debt was incurred.

If there was a commercial contract with no arbitration or mediation clause, the preferred route is usually through litigation. The first step will be to serve a demand letter that will demand that the debt be paid within a certain period of time. Thereafter, the court process will follow until a judgment is issued to decide the case.

For arbitration and mediation, there are special rules in place depending on the contractual clause. Be sure to read and understand any contract you sign. However, there are instances where such clauses do not apply and the court process applies instead.

We charge an hourly rate or a percentage of the value of the debt to be retained by the debtor. This is usually between 20% to 40%, dependent upon the age, size, and complexity of the debt. Depending upon the volume of work, we can offer more tailored costs to suit your needs. For this, you will be required to contact us and discuss your options.

One-off debt collections are likely to be more expensive than if you regularly use our services to pursue/ recover all unpaid debts.

If you ignore a debt collector in Kenya, the following consequences may occur:

1. Continued Communication Attempts: Debt collectors are likely to persist in their efforts to contact you to collect the debt. They may call you, send letters, or use other means of communication.
2. Legal Actions: If the debt collector deems it appropriate, they may choose to initiate legal action against you to recover the debt. This could involve filing a lawsuit and seeking a court judgment.
3. Credit Reporting: Debt collectors may report the delinquent debt to credit reference bureaus in Kenya. This can negatively impact your credit history and affect your ability to obtain credit in the future.
4. Blacklisting: In some cases, if you repeatedly ignore debt collectors or fail to address your debt obligations, the creditor may seek to blacklist you. Blacklisting can restrict your access to financial services and can affect your ability to secure loans or other financial arrangements.

If you find yourself in a situation where you’re being contacted by a debt collector in Kenya, it is generally advisable to respond and address the matter. You can request validation of the debt, communicate in writing, and consider negotiating a payment plan or settlement arrangement if you are unable to pay the debt in full.